Skip to main content
An organization is your company’s account in Alkera. It owns your members, teams, connections, knowledge, machines, and billing. Inside it, teams group people. Teams nest as deep as you need, so a team can hold sub-teams. A person can be on as many teams as you like. When you sign up without an invitation, Alkera creates a new organization and makes you its first admin.

​
Teams

Open Teams from the Organization section of the sidebar. The team tree shows every team and its sub-teams. Choose a team to see its roster, with members who joined directly and members who belong through a sub-team. Teams decide:
  • Who can use a team’s connections.
  • Who you can share workspaces and files with in one step.
  • How credit is allocated across the organization.

​
Roles

There are two roles: Member and Admin. A role is held per team, so the same person can be an admin of one team and a member of another. Admin rights descend. An admin of a team is an admin of every team beneath it. An admin of the top team is an Org admin, and is an admin everywhere. Org admins also manage organization settings, billing, Slack, and sign-in. Org admins and team admins can manage machines.

​
Invitations

An admin invites someone by email and picks the team and role they join with.
1

Send

Alkera emails a sign-up link. The invitation is good for seven days.
2

Accept

The recipient signs up through the link, or clicks Accept invitation if they already have an account. They join the team and every team above it.
If you invite someone who already belongs to your organization, they are added right away with no email. An admin can revoke a pending invitation before it is used.
Invite colleagues rather than having them sign up on their own. Signing up without an invitation creates a separate organization.

​
Multiple organizations

You can belong to more than one organization, such as your company’s and a client’s. Each organization keeps its own workspaces, files, connections, knowledge, and billing. Switch organizations from the account menu, under your profile icon at the bottom left of the sidebar:
  • Switch organization lists the organizations you belong to, with a check next to the one you are in. Choose another to switch to it.
  • Create organization, at the end of that list, starts a new organization with you as its admin.
  • Pending lists organizations that added you, for example through their directory, but that you have not joined yet. Click Join to join one. It then appears under Switch organization.
When you belong to more than one organization, the account menu shows which one you are in.

​
Organization settings

Org admins open Settings from the account menu at the bottom of the sidebar. The General tab has:
  • Organization name and Members.
  • Sign-in methods: allow or turn off sign-in with Google and GitHub.
  • Slack: connect the Slack app.
  • Knowledge sync: allow sharing knowledge across the organization.

​
Single sign-on

Organizations on the Enterprise plan can connect an identity provider in Settings under Single sign-on.
  • SSO over OIDC or SAML, for your organization’s email domains. Turn on Require SSO to hide password sign-in.
  • Group → role mapping assigns roles from your identity provider’s groups.
  • Automated provisioning (SCIM 2.0) adds and removes members from your directory. Generate a token and give it to your identity provider. The token is shown once.
  • Audit log records activity in your organization.

Billing & usage

Plans, credits, and team allocations.

Plugins & Connections

Personal and team connections.